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LEGAL NOTICES
GUARANTEE
FOR YOUR JEWELRY TO MAINTAIN IT´S VALUE AND TO BE SENT DOWN GENERATIONS WE OFFER A LIFETIME GUARANTEE.
Our lifetime guarantee covers:
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Broken or "sloppy" string
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A damaged lock or closure
(please note that our guarantee does not cover discoloration of beads).
CRACKED BEADS:
Different rules apply for different category of Arktous beads, please see list below:
PRECIOUS METAL:
we offer a "spot price money back guarantee" for damaged/replaced precious metal beads. Customer covers any additional or replaced precious metal bead.
RHODIUM PLATED GOLD BEADS:
Rhodium plating is not ment to last a lifetime, therefore we do not cover any discoloration of rhodium plated beads longer than 1 year.
PRECIOUS GEMS BEADS:
Customer covers any additional or replaced bead such as Diamond, Emerald, Ruby and Sapphire.
SEMI PRECIOUS BEADS:
Free replacement of any cracked bead such as Onyx, Amethyst etc...
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