For your jewelry to maintain it´s value and to be sent down generations we offer a lifetime guarantee.
Our lifetime guarantee covers:
Broken or "sloppy" string
A damaged lock or closure
(please note that our guarantee does not cover discoloration of beads).
Different rules apply for different category of Arktous beads, please see list below:
we offer a "spot price money back guarantee" for damaged/replaced precious metal beads. Customer covers any additional or replaced precious metal bead.
Rhodium plated gold beads:
Rhodium plating is not ment to last a lifetime, therefore we do not cover any discoloration of rhodium plated beads longer than 1 year.
precious gems beads:
Customer covers any additional or replaced bead such as Diamond, Emerald, Ruby and Sapphire.
Semi precious beads:
Free replacement of any cracked bead such as Onyx, Amethyst etc...